Refund policy
We have a 5 day exchange policy on clothing products.
To be eligible for a exchange your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a exchange, you can contact us at info@midnightseduct.com.
If your exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@midnightseduct.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items like sex toys cannot be returned or exchanged due to sanitary reasons and saftey/health concerns. Please get in touch if you have questions or concerns about your specific item.
Refunds
We do not offer refunds but do offer store credit ONLY at our discretion and if we feel it is appropriate for your specific situation. please contact us at info@midnightseduct.com.